Frequently Asked Questions

Where is Mountain Oasis Cabin Rentals located and do I need to come by the office prior to going to my rental?
Are the 4:00 pm Check In Times and 10:00 am Check Out times flexible?
How do I get my directions and my keys to the property I am renting?
Is there a minimum number of nights you have to book?
What if weather prevents me from getting to my cabin?
Does Mountain Oasis provide discounts to any local establishments while we are staying with you?
What if something is not working correctly or there is an issue at the cabin once we get there?
Do you charge for additional guests?

Yes. At our properties where the maximum occupancy is above 6, we may charge a per person, per night fee. See specific property to see what the extra fee per person is. We have a maximum # of guests allowed at each property. Unless previously approved in writing by Mountain Oasis Cabin Rentals, no exceptions above the maximum can be allowed.

What is the minimum age to rent a cabin?

25 years of age. Any exception to this has to be approved in writing by Mountain Oasis Cabin Rentals.  ALL guests must be over the age of 25, not just the one booking the reservation.  Exceptions to this is ONLY when guests (not the one booking) is accompanied by their parent or legal guardian.

Will my cell phone work at the cabin I am staying?

We can’t guarantee your cell phone will have service. There are “spots” where there is no cell service, depending on the carrier and other areas where they work fine. Each cabin does have Wifi as well as a land line which you can use for emergency (911) and local calls. The cabin phone # will be provided to you along with your driving directions for those needing to contact you in case of emergencies. You may want to bring a pre-paid calling card if this presents an issue.

We stayed at a cabin last year and there were lots of lady bugs in the cabin, is this normal?

Lady bugs are common in North Georgia, but they are seasonal. Cabins that receive direct sun are the properties that are the most affected by them. They usually show up in early Fall and then again in Spring and generally hang around for a couple of weeks. They manage to get into cabins even though all of our properties are serviced regularly by a professional pest control service. The are completely harmless, and fortunately don’t hang around too long.

We always travel with our pets, are they allowed at your cabins and what is the charge?

We love our pets too! We only have a few properties that are not “Pet Friendly” and we have a few that do require a pet deposit. As long as you are staying in one of our pet friendly properties, we allow up to 2 Dogs, 50# or less (no cats). We do have a pet policy and as long as the items in our policy are met, we do not charge for pets (exceptions apply). (DOGS ONLY)